Privacy Policy
This Privacy Policy describes how BudapestCars Kft. (“BudapestCars”, “we”, “us”) collects, uses, and shares personal data when you use our websites, apps, and related services (collectively, the “Services”).
Who this applies to
This policy applies to visitors, registered users, businesses (such as dealers, workshops, rental operators), and others who interact with the Services. If you interact with another user or company through BudapestCars, that party may also process your data under their own policy.
Personal data we may collect
Account & authentication
Email address, password hash, name or business name where provided, phone number if supplied, verification tokens, security logs (such as sign-in timestamps), and two-factor authentication metadata where enabled.
Listings, marketplace content, and profiles
Vehicle listing details, photos, descriptions, pricing indications, location fields, business profile information, subscription or plan details, and moderation records.
Bookings, service requests, and communications
Messages sent through the platform, appointment or service request details, contact information shared to facilitate a request, and customer support tickets.
Technical & log data
IP address, device/browser type, approximate location derived from IP, timestamps, pages viewed, referring URLs, diagnostics, error logs, and anti-abuse signals.
Cookies & similar technologies
See our Cookie Policy. Optional analytics/marketing technologies are used only where permitted by your consent and settings.
How we use personal data
- Provide, operate, and secure the Services (accounts, listings, search, messaging, dashboards, admin tools).
- Authenticate users, prevent fraud, enforce our Terms, and protect users and the platform.
- Communicate with you about your account, transactions, service updates, and (where permitted) marketing.
- Analyze usage to improve product features, reliability, and user experience.
- Comply with legal obligations and respond to lawful requests.
Legal bases (plain language)
Depending on the situation, we may rely on one or more of the following bases: contract (providing the Services you request); legitimate interests (security, product improvement, fraud prevention), balanced against your rights; consent (where required for cookies/marketing); and legal obligation (where the law requires processing or retention).
Retention
We keep personal data only as long as needed for the purposes described, including security, dispute resolution, and legal compliance. Retention periods vary by data type (for example: account records, listings, logs). Some information may be aggregated or de-identified for analytics.
Sharing with service providers
We use infrastructure and software providers (for example: hosting, email delivery, monitoring, analytics—where enabled—and payment processing if applicable). Providers are permitted to process data only on our instructions and must implement appropriate safeguards. Some providers may be located outside your country; where required, we use appropriate transfer mechanisms.
Disclosures to third parties
We may disclose information if required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale (subject to safeguards). We do not sell your personal data as a dictionary term “sale” in jurisdictions where that concept applies without offering applicable choices where required.
Security
We implement reasonable technical and organizational measures designed to protect personal data (access controls, encryption in transit where appropriate, monitoring, and least-privilege practices). No method of transmission or storage is 100% secure; we encourage strong passwords and enabling two-factor authentication where available.
Your rights
Depending on your location, you may have rights to access, rectify, delete, restrict, or object to certain processing, and to data portability. You may also withdraw consent where processing is consent-based (for example optional cookies), without affecting prior processing’s lawfulness. To exercise rights, contact us using the details below. You may also lodge a complaint with your local supervisory authority.
Children
The Services are not directed to children under 16 (or the minimum age required locally). We do not knowingly collect children’s personal data for targeted marketing.
International users
BudapestCars may be accessed globally. If you use the Services from outside your home country, your information may be processed in Hungary/EU and other locations where we or our providers operate.
Changes
We may update this Privacy Policy from time to time. We will post the updated version with a revised “Last updated” date and, where appropriate, provide additional notice.
Contact
Privacy inquiries: legal@budapestcars.com
Support: support@budapestcars.com
Website: budapestcars.com